We understand that different businesses have different needs. iD have created a range of plans that have been designed to be fuss-free whilst giving you maximum control. Explore the range of available business plans below.


4G and Data Rollover comes as standard on all GoTo plans, so they’re perfect if you’re looking for speed, flexibility and amazing value. All plans are available on a 24 month contract, choose a great new business phone from one of the big manufacturers.

All GoTo plans come with a free Data Rollover feature. This automatically rolls over unused monthly data into your next month’s allowance, giving you a second chance to use it. If your phone use differs greatly from month to month, you’ll find Data Rollover really useful.


If you want complete control over your monthly mobile bill, then iD ShockProof plans are for you. They come with a £10 cap on your calls, texts and data. So you'll never be able to go over your normal bill by more than that amount.

Here's how it works. When you reach the £10 (inc VAT) cap, you won't be able to use any of the allowances you've exceeded. But you'll still be able to use the allowances you've got left, AND make freephone calls and texts.

And for even more flexibility, you can change your capped amount (and keep a close eye on it) with the iD app or your online account. You can move your cap up or down, as long as it's at least £5.


Roaming at no extra cost? That's what you get with iD TakeAway plans. You'll be able to use your phone in 29 countries from the EU all the way to Australia, and it won't cost you a penny more. TakeAway allows you to use your allowance as international minutes, texts and data, so as long as you stay in your allowance you won't pay roaming rates.

So if you're a frequent traveller and want to avoid additional roaming charges, step this way.


If you work on the move and need regular access to your files and the ability to stay online for email and web browsing , then iD DataOnly plans could be just what you need.

As you might have guessed from the name, DataOnly plans don't include any texts or minutes. They're not really designed for phones but are a perfect fit for tablets, dongles or MiFi products.

Like all of iD plans, you'll get speedy 4G if it's available, and advanced 3G in other places.


Roaming at no extra cost? That's what you get with iD TakeAway plans. And this selection is SIM only, so if you've already got a business phone and want a new deal or an additional SIM for when you travel you've found the right plan. You'll be able to use your phone in 29 countries from the EU all the way to Australia, and it won't cost you a penny more. TakeAway allows you to use your allowance as international minutes, texts and data, so as long as you stay in your allowance you won't pay roaming rates.

So if you're a frequent traveller and want to avoid additional roaming charges, step this way.


What is 3G?

3G is third generation of mobile networks. It was launched back in 2003, and gave us much quicker data transfer speeds than 2G. With 3G, UK mobile owners can do things like browsing the web, playing online games and making video calls.


What is 4G?

4G is the fourth generation of mobile networks, and it gives UK mobile owners superfast internet access (around 5 times faster than 3G). With 4G you can make clearer calls, stream music and video content without any buffering, and quickly download apps and other content.


How can I check for mobile coverage?

You can use our coverage checker to see what the signal is like in your area.


How can I improve my Mobile Signal?

First of all, use the iD coverage checker to see if your area is covered - especially if you're having trouble getting a steady signal. The coverage checker will give a good idea of the level of service you can expect in a particular area.

Next, there are a few steps you can follow to try to boost your signal:

  1. Try to move location. If the fault is indoors, sometimes switching rooms can help!
  2. Turn your phone off for 10 seconds and restart the device. Yes, this sometimes really does help.
  3. Try your SIM card in another device (please note the device will need to be unlocked to the iD network).

If all the above fails, you can tell iD you're experiencing coverage issues by logging a coverage fault. They'll investigate the cause of the fault and try to get you up and running as soon as possible.

Please note: iD are unable to guarantee service indoors in a particular property due to varying factors in each architectural build.


How do I report a coverage fault?

Firstly, take all the steps outlined in “How can I improve my mobile signal?”, which is the question above this one.

If these steps don't help, and you still think there's an issue, please call iD on 0333 003 7777.

The more information you have the easier it is for the team to isolate the fault and put a fix in place.

You can make a list:

  1. The location of the fault.
  2. Details of whether you ever received coverage in the area you are reporting a fault in.
  3. The date and time you noticed the fault.
  4. Examples of any call or SMS failure within the last 24hrs.
  5. Details of friends, family or neighbours experiencing the same fault.
  6. Details of any construction or maintenance work taking place nearby.

How can I get 4G on my phone?

All of iD plans come with superfast 4G included. To make full use of the 4G service you'll need the following:

  • A device which has 4G capability
  • To be in an area with 4G coverage

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If you're not sure which plan is best, please use our quick comparison guide to help you choose.

Inclusive Roaming countries in Takeaway tariffs: 

We've just added Belgium, Croatia, Cyprus, Finland, Lithuania, Slovakia and Slovenia.

This is in addition to the existing list of countries:

Australia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Poland, Romania, Slovakia, Slovenia, Spain, Sweden and USA.


Please click here to view the iD network terms you will sign up to when you take a business contract. Please note that when the credit check is carried out as part of the connection process you will be credit checked as an individual, not as a business. Therefore this will go on your personal credit history. The maximum number of connections on iD is four per customer, credit status dependent.


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