So how do we do it?

We run your current bills through our intelligent, multi-network comparison tool and find the best deal for your business. It’s free to use and there’s no obligation. And because we’re independent from the networks and manufacturers, you can rest assured the advice we give is totally unbiased.

But that’s not all.
Find out why more businesses are using Carphone Warehouse Business

The best value for your business

The lowest monthly line rental isn’t always the cheapest solution in the long run.

We review how your business uses its mobiles over a period of time to make sure you’ve got the right tariff structure in place so you won’t get caught out by costly additional charges for exceeding your inclusive calls, data and texts.

UPLOAD YOUR BILL
The right networks to keep your business connected

Isn’t it frustrating for your business to be tied to one network and suffer poor reception in key locations as a result? That’s why we offer multiple network deals to make sure your team is always connected.

With our coverage checker packs you can have confidence that you’ve chosen the right network(s) before you commit. Even after that, you’re protected by our 14-day network coverage guarantee.

VIEW NETWORKS
The latest devices or money into your business?
You decide...

When you switch to Carphone Warehouse Business, you’ll benefit from our ‘Flexible Tech Fund’ - a pot of money you can spend as you like. You can use it to upgrade to the latest handsets, or you can keep your existing handsets and use the money for other business equipment. You can even choose to keep the cash and boost your bottom line – it’s entirely up to you.

COMPARE DEALS
Good old fashioned customer service

No-one likes speaking to a machine. That’s why you’ll get straight through to a real person in our UK-based customer service team. We’ll deal with your network on your behalf, saving you time and money. Even if you have a deal with multiple networks, you’ll only ever need to speak to one of our team.

CALL 0800 049 6000

Our Heritage

Founded by Sir Charles Dunstone in 1989 with just a £6000 personal investment, Carphone Warehouse is now part of Dixons Carphone, Europe’s leading specialist electrical and telecommunications retailer and services company.

Combined with trusted advice and after-sales care, we make the potential of connected technology accessible and affordable for our customers. We employ over 40,000 people in 11 countries*, with almost 3,000 stores across our various brands.

Back in 1989 handsets were large, cumbersome and mainly purchased by big business and large organisations. Corporate clients were well catered for but small businesses, the self-employed and general public had nowhere to go. Charles realised that mobile phones would eventually become ubiquitous and named his company The Carphone Warehouse (CPW) to serve this larger market. At this time there were no such thing as specific consumer and business tariffs, and whilst these have evolved and various sales channels have developed in the last 20 years, Carphone Warehouse has grown and excelled as a supplier to mass market consumers whilst the networks and smaller independents have largely catered for business customers. Now that has changed and business customers now have another option in that they can come to us for their business mobile contract and receive the same famous impartiality and service benefits from us that consumers have been enjoying for years.”

For more information about Dixons Carphone please visit our corporate site: www.dixonscarphone.com

*14 countries including shared services in the Czech Republic and Dixons Travel stores in Italy and Belgium.

Our Customer Service Committment

  • Welcome call
    Within the first 7 days of your contract we'll give you a call to check you're up and running and then a health check call 6 weeks later.
  • Response times
    We'll aim to respond to customer service emails within 2 working hours and calls within 30 seconds.
  • Our service standards
    We'll ask for your feedback at the 2nd and 18th month point of your contract to find out where we can improve.
  • Keeping you up to date
    We'll send you quarterly newsletters with all the latest mobile devices and technology updates, as well as any relevant network updates.
  • Easy upgrade process
    We'll send you email reminders in advance of your contract ending so you'll have plenty of time to evaluate your requirements and find the best renewal deal.