Carphone Warehouse Business is here to help you make the right choice
for your business communication solution. We can provide the widest choice in
terms of networks, and mobiles as well as landline (Vodafone One Net Express,
EE pocket Landline and O2 Landline), cloud computing (Microsoft Office 365) and
complete communication packages (Vodafone One Net Business). If you already
know your data, minutes, texts and handsets requirements you can build your
tariff online alternatively to speak with someone call 0800 049 6000 or book a face to face appointment with a
local Business Account Manager.
Get the right deal every time with our free, no obligation service to
check you’re on the best tariff by evaluating your usage habits and spend. We
use an independently managed market analysis tool called Tariffcom so
businesses can receive a completely
impartial review of their mobile.
One point of contact, means we deal directly with the networks, saving
you time do the important things. We pride ourselves on first class account
management and expert advice, whether you’re face to with our local account
manager, on the phone or on the web. Providing mobile solutions for businesses
of all sizes we can tailor our products and services to suit individual needs. Take a further look at our benefits below to
see how we can transform the way your business communicates.
Find out why some phones are particularly good for business
The Right Deal Every Time
Find out exactly how you’re employees are using their phones and see where and with what networks you can save the most with an independent market analysis tool (Tariffcom). We review the last 3 months of your bills to produce an analysis which will ultimately produce a comparison across O2, Vodafone, EE, Orange and T-Mobile showing which networks give the biggest savings, in addition you will also get:
Breakdown of usage by mobile user of which will highlight any inactive users
Summary of total charges by month and year
Percentage of calls and charges
Breakdown of calls split by destination and time
Top 10 mobiles and landlines called
Which bolt-on/network is best per mobile user
One Point of Contact
We talk to the networks day in day out and can
quickly deal with any network queries for you, saving you time for the more
important things. During the life of your contract with Carphone Warehouse
Business, you can benefit from one point of contact for all your mobile needs.
Take a look at how having one point of contact can benefit your business:
Cut out any waiting time for network customer
service teams, call our UK based customer service team and we’ll aim to answer
your call within 10 seconds during working hours (9am to 6pm Monday to Friday).
Have confidence that once you submit your query, we'll
deal with it and keep you updated whilst you can get on with running your
If you find it more convenient to email rather than
call, then email firstname.lastname@example.org and we promise to respond to
customer services emails within 2 working hours
If you prefer to speak to someone face to face,
then we can arrange an appointment, click here to find your Local Account
Manager, whom will be more than happy to travel to your place of work.
Impartial, Expert Advice
Our famous impartiality means you
really can rest assured you are being shown all available options. Whether you
choose our online deal builder or talk to our team of experts or meet with a
local Business Account Manage you will be presented with the most suitable
option on all networks and handsets.
Guidance will be based around
what's best for you, not us or the network
Our handy advice section will
guide you simply through some of the industry's terminology and more complex
processes, as well explaining how sharers works and the differences between the
4 main operating systems.
When building a proposal, we use Tariffcom (an independently managed
market analysis tool) to analyse your current usage and determine which network
and tariff works best for you. Once this is obtained we then submit a request
to the relevant networks to see if we can discount the recommended tariff
For many customers (depending on type of tariff
and number of sharers) we are able to offer a FlexFund which is a credit
benefit enabling you to choose from purchasing handsets at the start of the contract
or taking the money (value may be split over 3 monthly increments).
CASE STUDY 3
REGIONAL PROPERTY SOLUTIONS
consultancy based in Altrincham, South Manchester.
How many users are there?
How much did they spend on their old contract?
£400 £500 per month (on average)
How much did they save?
What are the main objectives of changing deal?
To save money and receive a high standard of service where there is
direct contact to a CPWB account manager rather than dealing with a network.
WHAT DID WE RECOMMEND?
How much does their new contract cost?
£250 per month (on average)